Reityn is a ride service that empowers seniors to continue living their best lives by offering reliable, timely, friendly, clean, and safe 24-hour transportation. To drive business value and elevate this mission, Curean Studio conducted an Innovation Workshop to gain a deeper understanding of Reityn’s customer needs.

By exploring how to design an intentional, personalized experience, the workshop focused on providing unparalleled white-glove customer service that goes beyond just transportation. This approach not only enhances the customer experience but also positions Reityn as a trusted service that builds loyalty and fosters long-term relationships with its senior clientele, creating tangible value for the business.